The New England Safe Company
If You Are Having Difficulty Opening Your New England Safe Lock:
The first step is troubleshooting and to get started, the answers to the next
three questions will help.
Do you know which safe model it is ?
Go to the CATALOG main page where the pictures can help you identify or confirm
which model of New England Safe you have.
CLICK HERE TO GO TO THE CATALOG PAGES
Is it a Single Key ( K ), Dual Key ( KK ), Dial Combination ( C ) or Electronic
Safe ( E ) lock ?
CLICK HERE FOR KEYED SAFE LOCK INSTRUCTION AND TROUBLESHOOTING TIPS
CLICK HERE FOR DIAL COMBINATION LOCK INSTRUCTION AND TROUBLESHOOTING TIPS
CLICK HERE FOR HELP WITH IDENTIFYING ELECTRONIC LOCKS, LINKS TO THEIR WEB SITES
AND SOME TROUBLESHOOTING TIPS
Can you identify the Electronic Safe lock ?
There are different electronic safe lock manufacturers products which can be
installed on New England Safes.
Because they offer several models with various features, each may have unique
It is better to determine the manufacturer and the model to effectively troubleshoot
Identify the manufacturer: Click on underlined names to go to their web site for
LAGARD: The name LAGARD or the LG logo usually appears on the keypad and the
letter A usually appears on the number 1 key.
AMERICAN SECURITY PRODUCTS: The Name AMSEC appears on the keypad and there is
no letter on the number 1 key
SARGENT & GREENLEAF: The Logo S&G or SG appears on the keypad and the letter
Q is on the number 1 key
SECURAM: The Name or the Logo SR appears on the keypad. The letter A may be
on the 1 key
KABA-MAS: The name or Logo is on the keypad. The "Dial" is rotated to power
up their locks with "Power Star Technology"
OTHER: If you are unable to identify the manufacturer. Contact a Skilled Technician
for further assistance.
We recommend contacting BOSTON LOCK & SAFE CO. for Expert Safe Technicians or referrals